Field Services
Technicians on site to maintain, repair and support your IT hardware, on a schedule or when something breaks.
- Remedial maintenance
- Preventative maintenance
- Deskside support
- Project management & rapid deployment
IT field services · Australia-wide
Technology, installed and supported properly.
Hardware installation, device deployment and ongoing on-site support for Australian businesses, from a single site to a national rollout.
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8states & territories
National coverage
We take on work in every Australian state and territory.
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5service lines
One provider
Field, installation, workshop, logistics and helpdesk, all from one team.
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1point of contact
No runaround
One named contact looks after your job from scope to sign-off.
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SWMSready
Safety-first
Risks are assessed and controls agreed before work starts on site.
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[CONFIRM: time]
Rapid deployment
How quickly we can have a technician on site for urgent work.
What we do
Five services. One accountable team.
From the first device on the wall to the last ticket closed, we cover the physical side of IT so your people can get on with their work.
Installation & Device Deployment
Equipment mounting, device installation, rollouts and refreshes, staged so your sites keep trading.
Workshop Repair
Faulty devices assessed, repaired and tested off site, then returned ready to go back into service.
Logistics & Warehousing
Receiving, storing, staging and dispatching your equipment, so the right kit reaches the right site.
Helpdesk & Call Centre
A first point of contact for your staff or customers, logging faults and getting the right fix moving.
How we work
A clear course, from first call to final report.
Every engagement follows the same five steps, whether it's one device or a few hundred sites.
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Step 1
Scope
We learn your sites, equipment and constraints, and agree what a finished job looks like.
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Step 2
Plan
Schedules, site access, risk assessments and kit lists are locked in before anyone travels.
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Step 3
Deploy
Technicians arrive briefed and equipped, complete the work, and test it before they leave.
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Step 4
Support
After go-live we stay on hand for faults, moves, adds and changes.
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Step 5
Report
You get a clear record of what was done, where, and what needs attention next.
Industries
Built for places that can't stop trading.
Our services are set up for environments where technology has to work, and where work on it has to fit around the business.
Retail
Point-of-sale, back-office and in-store devices installed and maintained across store networks, outside trading hours where needed.
Healthcare
Carefully scheduled work in clinical and administrative areas, where disruption has to be kept to a minimum.
Hospitality
Venue technology from front-of-house terminals to kitchen screens, planned around service times.
Corporate offices
Device refreshes, desk moves, meeting-room equipment and deskside support for office teams.
Logistics & warehousing
Scanners, printers, mobile devices and networked equipment for sites that run around the clock.
Petroleum & convenience
In-store and site technology for service stations and convenience stores, where site safety rules come first.
Safety & compliance
Safe work is planned, not assumed.
Every site is different. Before our technicians start, the risks are identified, the controls are agreed, and everyone on the job knows them.
Our commitments
- We work to the WHS laws that apply in each state and territory.
- We follow your site rules and complete your inductions.
- Anyone on the job can stop work if it isn't safe.
- Insurance: [CONFIRM: public liability / professional indemnity cover]
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Site information
We collect site rules, access requirements and induction needs while scoping the job.
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Risk assessment
Hazards for the specific task and location are identified and controls agreed in advance.
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SWMS where required
For high-risk work, such as work at height, a Safe Work Method Statement is prepared before work starts and followed on site.
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On-site check
Technicians confirm conditions on arrival and pause the work if something isn't right.
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Close-out
The site is left clean and safe, and any hazards we find are reported to you.
Why Admiral
Run like a flagship.
Admiral Tech Services is part of the Admiral Racing Group. Our name honours Admiral John Benbow, and we take our standard from the navy he served in: clear orders, careful preparation, and a crew that finishes the job.
For you, that means work that's planned before anyone arrives, technicians who know the brief, and a plain account of what was done. No jargon and no surprises.
Discipline
Every job is planned, briefed and checked.
Reliability
We say what we'll do, then we do it.
Accountability
One contact, one record, no runaround.
Tell us about your rollout.
One site or every store in the country, we'll come back to you with a plan. Typical reply time: [CONFIRM: response time].
Contact
Let's scope it together.
Tell us what needs installing, deploying or supporting. The more detail you share, the more useful our first reply will be.
- Australia-wideWork in every state and territory.
- Reply time[CONFIRM: response time]
- Your details stay privateWe only use them to respond to your enquiry. See our privacy policy.
Thanks, your enquiry is on its way.
We've received your details and will be in touch. Reply time: [CONFIRM: response time].